SolarWinds – Salesforce Integration Use Case

Solarwinds
SalesForce

The APM system used by your team is SolarWinds. However, there is a need for syncing of events/alerts from monitoring with cases in Salesforce.

Let’s say that an event/alert gets triggered in the SolarWinds system. ZigiOps detects it based on a scheduled interval and creates a related case in the Salesforce system.

Updates in SolarWinds for events/alerts already transferred to Salesforce are also collected on a pre-defined interval and synced with the related case in Salesforce for regular fields, custom fields, and lifecycle fields.

An important detail of the synchronization between SolarWinds and Salesforce is that regular fields, custom properties, and lifecycle fields are all a part of the synchronization.

Challenges for SolarWinds and Salesforce Users

SolarWinds is a popular IT Operations Management tool. It helps organizations manage and troubleshoot crucial aspects of the operations that run in their IT infrastructure. Salesforce is one of the most sought-after CRM platforms available on the market. If teams use the two applications ...

SolarWinds is a popular IT Operations Management tool. It helps organizations manage and troubleshoot crucial aspects of the operations that run in their IT infrastructure. Salesforce is one of the most sought-after CRM platforms available on the market. If teams use the two applications without an integration platform to connect them, the data transfer of crucial information will be difficult. However, if you connect SolarWinds and Salesforce in a way to make them work together, cross-team communication and data transfer will happen instantly.

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How do we solve them?

ZigiOps’ integration between both SolarWinds and Salesforce expands the capabilities of both systems and helps achieve instant data transfer. ZigiOps also enables the seamless end-to-end data flow between the two integrated systems. Set up your integration and customize any element of the ...

ZigiOps’ integration between both SolarWinds and Salesforce expands the capabilities of both systems and helps achieve instant data transfer. ZigiOps also enables the seamless end-to-end data flow between the two integrated systems. Set up your integration and customize any element of the workflow in a few clicks, connect teams effortlessly, and resolve pressing business challenges, starting today.

Automatic data transfer between SolarWinds and Salesforce

Effortless communication between the SolarWinds and Salesforce teams

Automatic update synchronization between SolarWinds and Salesforce

Integration Benefits

Effortless transfer and usage of SolarWinds data

Automatic correlation of SolarWinds data with data in Salesforce that comes from other sources

Automatic synchronization of monitoring events/alerts from SolarWinds

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