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Data Types:
Alerts
Incidents
Change requests
CMDB CIs
Other/ Custom records
ZigiOps delivers all problems discovered by NewRelic directly into your Cherwell, helping you automate ticket creation and handling. The integration populates the Configuration Item (CI), which then easily distinguishes each application’s tickets.
Integration details:
UI-For-Configuration
Custom Triggers
Recovery
PreBuilt-Templates
Frequency
Field Mapping
Deploy
Data Transformations
Custom Workflows
Conditions
Certificate
Bi-Directional
Available Templates
