With ZigiOps, you can now sync incidents between Amazon CloudWatch and BMC Remedyforce. Extract alarms for either general Amazon services, such as EC2, S3, or Elastic BeanStalk, or for exact services and dimensions, such as a name/value pair (i.e an EC2 instance), and have ZigiOps load them into BMC Remedyforce. Align monitoring and performance management with ITSM, starting today.
