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Challenges for OpsBridge users
Micro Focus Operations Bridge (OpsBridge) is a popular monitoring system that allows Operations and Monitoring teams to have a quick birdseye overview of the health and performance of the company’s resources.
OpsBridge is frequently used together with other software applications to ...
Micro Focus Operations Bridge (OpsBridge) is a popular monitoring system that allows Operations and Monitoring teams to have a quick birdseye overview of the health and performance of the company’s resources.
OpsBridge is frequently used together with other software applications to manage different aspects of the company’s operations and collect data from different sources. In fact, ITSM, DevOps, ITOM often coexist at large organizations, but they’re not always in sync. If applications are not connected via an integration platform, communication between teams and departments can suffer.
Connecting OpsBridge with the rest of your systems will automate workflows and enable real-time data exchange between teams.
How do we solve them?
Help your teams work better together by integrating OpsBridge with other systems, and solve issues faster than ever by letting your teams communicate effortlessly with each other.
Extract all events and alerts from Operations Bridge and log them instantly into your other systems, ...
Help your teams work better together by integrating OpsBridge with other systems, and solve issues faster than ever by letting your teams communicate effortlessly with each other.
Extract all events and alerts from Operations Bridge and log them instantly into your other systems, such as ServiceNow, Jira Software, Cherwell, Datadog, Splunk, Azure DevOps, Salesforce, and more. With ZigiOps, each team can use the apps they’re used with, and let the integration platform sync them.
Get rid of communication bottlenecks, automate your processes, and provide a better service to your customers with the help of our integration platform.
Popular Use Cases
ServiceNow - OpsBridge Integration Use Case
With ZigiOps, you can sync ITSM and ITOM. OBM receives events from different tools, which it then redirects via ZigiOps based on specific conditions. For example, OBM receives a new event in the event browser and transfers it via a connected server to ZigiOps. ZigiOps creates a new incident in ServiceNow, containing the OBM event details. It then returns the incident number to the OMi event as an external ID.
Afterwards, the integration platform updates the OBM event. This update is reported to the related incident in ServiceNow. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.
ServiceNow - OpsBridge Integration Use Case
With ZigiOps, you can sync ITSM and ITOM. OBM receives events from different tools, which it then redirects via ZigiOps based on specific conditions. For example, OBM receives a new event in the event browser and transfers it via a connected server to ZigiOps. ZigiOps creates a new incident in ServiceNow, containing the OBM event details. It then returns the incident number to the OMi event as an external ID.
Afterwards, the integration platform updates the OBM event. This update is reported to the related incident in ServiceNow. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.
Splunk - OpsBridge Integration Use Case
There are two different scenarios.
In the first one, ZigiOps collects Splunk events and reports them to OpsBridge as events. The platform syncs all related host details and other information, allowing for instant connectivity and streamlined communication.
In the second scenario, ZigiOps receives alerts from Splunk and reports them to OpsBridge as events. The platform syncs all related host details and other information.
Splunk - OpsBridge Integration Use Case
There are two different scenarios.
In the first one, ZigiOps collects Splunk events and reports them to OpsBridge as events. The platform syncs all related host details and other information, allowing for instant connectivity and streamlined communication.
In the second scenario, ZigiOps receives alerts from Splunk and reports them to OpsBridge as events. The platform syncs all related host details and other information.
Dynatrace - OpsBridge Integration Use Case
Dynatrace Agents have found servers that do not exist in the OpsBridge database, but require monitoring. ZigiOps takes the server information and reports it to OpsBridge RTSM, enriching the topology information with Dynatrace data. The integration platform performs regular checks to keep topology up to date.
ZigiOps collects Dynatrace Problems and reports them to OpsBridge as events with related host details and other information.
ZigiOps collects Dynatrace metrics and reports them to MF Operations Connector with related server/host information so they can be accessed by OpsBridge Performance Perspective and used for building dashboards.
Dynatrace - OpsBridge Integration Use Case
Dynatrace Agents have found servers that do not exist in the OpsBridge database, but require monitoring. ZigiOps takes the server information and reports it to OpsBridge RTSM, enriching the topology information with Dynatrace data. The integration platform performs regular checks to keep topology up to date.
ZigiOps collects Dynatrace Problems and reports them to OpsBridge as events with related host details and other information.
ZigiOps collects Dynatrace metrics and reports them to MF Operations Connector with related server/host information so they can be accessed by OpsBridge Performance Perspective and used for building dashboards.
Nutanix - OpsBridge Integration Use Case
Nutanix-provisioned hyper-converged infrastructure (HCI)—such as Clusters, Hosts, Disks, and Virtual Machines—doesn’t exist in the OpsBridge database but needs monitoring. ZigiOps takes the infrastructure information from Nutanix and reports it to OpsBridge RTSM, enriching the topology information with data from Nutanix. ZigiOps does regular checks in order to keep topology up-to-date.
ZigiOps collects Nutanix events and/or alerts and reports them to OpsBridge as events. The platform syncs all related configuration item details and other information.
ZigiOps collects Nutanix metrics (stats) and reports them to the MF Operations Connector with related configuration item information. This way, these metrics can be accessed by the OpsBridge Performance Perspective and used for the building of dashboards and reports.
Nutanix - OpsBridge Integration Use Case
Nutanix-provisioned hyper-converged infrastructure (HCI)—such as Clusters, Hosts, Disks, and Virtual Machines—doesn’t exist in the OpsBridge database but needs monitoring. ZigiOps takes the infrastructure information from Nutanix and reports it to OpsBridge RTSM, enriching the topology information with data from Nutanix. ZigiOps does regular checks in order to keep topology up-to-date.
ZigiOps collects Nutanix events and/or alerts and reports them to OpsBridge as events. The platform syncs all related configuration item details and other information.
ZigiOps collects Nutanix metrics (stats) and reports them to the MF Operations Connector with related configuration item information. This way, these metrics can be accessed by the OpsBridge Performance Perspective and used for the building of dashboards and reports.
Datadog - OpsBridge Integration Use Case
Datadog’s auto-discovery has found hosts that do not exist in the OpsBridge database but need to be monitored. ZigiOps takes the host information and reports it to OpsBridge RTSM, enriching the topology information with data from Datadog. ZigiOps does regular checks in order to keep topology up-to-date.
ZigiOps collects Datadog events and reports them to OpsBridge as events. The platform syncs all related host details and other information.
ZigiOps collects Datadog metrics and reports them to the MF Operations Connector with related host information. This way, these metrics can be accessed by the OpsBridge Performance Perspective and used for the building of dashboards
Datadog - OpsBridge Integration Use Case
Datadog’s auto-discovery has found hosts that do not exist in the OpsBridge database but need to be monitored. ZigiOps takes the host information and reports it to OpsBridge RTSM, enriching the topology information with data from Datadog. ZigiOps does regular checks in order to keep topology up-to-date.
ZigiOps collects Datadog events and reports them to OpsBridge as events. The platform syncs all related host details and other information.
ZigiOps collects Datadog metrics and reports them to the MF Operations Connector with related host information. This way, these metrics can be accessed by the OpsBridge Performance Perspective and used for the building of dashboards
Bi-directional integrations between Micro Focus OpsBridge and your other software tools
Pre-built templates: out-of-the-box use cases you can set up in a few minutes
Conditional field mapping and global schema for automated relations between data from different systems
Micro Focus OpsBridge
Users Features
Complex, fully customizable workflows, featuring chained and dependent actions
Advanced retry mechanism with a user-configurable logic
Vendor-certified integrations that are continuously tested and 100% secure
Resources
Check how ZigiOps' ServiceNow Azure DevOps integration helped a world leading manufacturer improve teamwork and end-user satisfaction.