Connect SolarWinds and Jira Service Desk in a few clicks, thanks to ZigiOps’ agile, no-code integration between the two applications. With our out-of-the-box templates, you get a wide set of actions, conditions, and transformations to help you set up your integration. This way, you can customize it to make it fit your specific use case, and scale it effortlessly as your business grows. Connect your teams and departments and solve your most pressing business challenges, starting today.
Keeps your teams fully synchronized
Helps you reduce response time and boost customer satisfaction
Minimizes the risk of errors
Helps you automate and simplify processes
Eliminates duplicate work and bottlenecks
You can use this integration if your main APM system is SolarWinds and you want to synchronize SolarWinds events/alerts into issues in Jira.
When an event/alert is triggered in SolarWinds, the ZigiOps integration will pick it up based on a scheduled interval (every minute) and will create a related issue in Jira. There is a high degree of control on data filtering to make sure the platform collects only the required SolarWinds events/alerts, and there’s also a full control of data field mapping to define how ZigiOps reports data to Jira. Regular fields, custom properties and lifecycle fields are part of the synchronization.
Updates in SolarWinds for events/alerts already transferred to Jira are collected on a scheduled interval (every minute) and are synchronized with the related issue in Jira for regular fields, custom fields, lifecycle fields and comments.
In large tech companies, connecting and syncing IT Service Management (ITSM) with the monitoring of IT infrastructure can be a challenge. High-level objectives often overlap—maintain continuous availability and optimal performance—but the two aren’t always well-aligned. As every team uses the tools they’re most familiar with, communication can be slow if your apps aren’t connected.
Jira Service Desk is a powerful ITSM/helpdesk solution. SolarWinds is an IT infrastructure monitoring and management tool that helps organizations manage their networks, systems, databases and applications. If you’re using both software tools without syncing them, this means you’re missing out on the opportunity to use the capabilities of both at the same time—and exchange data effortlessly.
ZigiOps’ agile integration between SolarWinds and Jira Service Desk extends the functionalities of each application and helps you keep your teams connected. Because of that, each team can continue using the app they prefer, and access the functionalities of both.
Our agile, scalable, no-code integration platform allows you to connect SolarWinds and Jira Service Desk. Sync events/alerts from SolarWinds into Jira. Deploy your integration and start using it in a few minutes, instead of developing it internally, which can take weeks or even months. Customize any part of it to adapt it to all of your use cases—and solve your most important business challenges.
Thanks to ZigiOps, you can optimize both ITSM and IT infrastructure monitoring and management, automate and centralize ticket creation and handling, react faster to outages, and improve root cause analysis, starting today.
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Streamline collaboration between your ITSM, DevOps and Monitoring teams