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vmWare ServiceNow integration

VMware vRealize Operations (vROps) - ServiceNow Integration

Sync ServiceNow with VMware vRealize Operations (vROps) in a few minutes with the ZigiOps integration platform. With our out-of-the-box templates, you get a wide array of workflows; actions, conditions, and transformations that are ready to deploy instantly. You can use them for all of your ServiceNow vROps integration needs and challenges – even the most complex ones. Connect your teams and improve end-to-end data flow, starting today.

Data Types: Topology / Events
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ZigiOps’ integration between ServiceNow and VMware
vRealize Operations (vROps):

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Synchronization

Keeps your teams fully synchronized and connected

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Efficiency

Helps you reduce response time and boost customer satisfaction

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Minimal Risk

Minimizes the risk of errors

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Automation

Helps you automate and simplify processes

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Optimization

Eliminates duplicate work and bottlenecks

With ZigiOps, you get:

  • Seamless connectivity between ServiceNow and VMware vRealize Operations (vROps)
  • Out-of-the-box templates for all your use cases and workflows, deployable in a few clicks
  • Conditional field mapping
  • No coding or API knowledge necessary: with simple UI actions, you can carry out complex backend operations
  • Global schema: automated relations between data from different systems
  • Fully customizable workflows, featuring chained and dependent actions
  • Advanced retry mechanism with a user-configurable logic
  • Vendor-certified integration that is 100% secure
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Use Case (Example):

ZigiOps collects ServiceNow topology information that does not exist in the VMware vRealize Operations (vROps) database but needs to be monitored. The integration platform takes the host information and reports it to vROps, enriching the topology information with data from ServiceNow. ZigiOps performs regular checks to keep topology up-to-date.

ZigiOps collects ServiceNow events and reports them to vROps with related host information. Correlation with existing events in vROps or synchronization with hosts from vROps discovery become easy to handle.

Benefits for users of:

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  • Correlating ServiceNow data in vROps with data from other sources
  • Linking ServiceNow with existing vROps VM topology
  • Synchronizing ServiceNow data in vROps with the latest status
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  • Automatic participation of ServiceNow events in vROps
  • Automatic participation of ServiceNow hosts in vROps
  • Seamless end-to-end data exchange with vROps
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Available VMware (vROps) integrations:

Available ServiceNow integrations:

  • VMware vRealize Operations (vROps) - Datadog
  • VMware vRealize Operations (vROps) - Micro Focus OpsBridge
  • VMware vRealize Operations (vROps) - ServiceNow
  • VMware vRealize Operations (vROps) - Kubernetes
  • VMware vRealize Operations (vROps) - Prometheus
  • VMware vRealize Operations (vROps) - Nagios
  • VMware vRealize Operations (vROps) - Nutanix
  • VMware vRealize Operations (vROps) - Amazon Cloudwatch
  • VMware vRealize Operations (vROps) - Azure Monitor
  • VMware vRealize Operations (vROps) - NewRelic
  • VMware vRealize Operations (vROps) - AppDynamics
  • VMware vRealize Operations - Dynatrace

Available ServiceNow integrations:

  • ServiceNow - Cherwell
  • ServiceNow - Jira Service Desk
  • ServiceNow - BMC Remedy
  • ServiceNow - Dynatrace
  • ServiceNow - Dynatrace AppMon
  • ServiceNow - NewRelic
  • ServiceNow - AppDynamics
  • ServiceNow - Solarwinds
  • ServiceNow - Splunk
  • ServiceNow - vRealize Operations
  • ServiceNow - Micro Focus Operations Bridge
  • ServiceNow - Zabbix
  • ServiceNow - SalesForce
  • ServiceNow - CA APM
  • ServiceNow - CA UIM
  • ServiceNow - Jira
  • ServiceNow - BMC TrueSight
  • ServiceNow - BMC Helix
  • ServiceNow - BMC Remedyforce
  • ServiceNow - DataDog
  • ServiceNow - Kubernetes
  • ServiceNow - Prometheus
  • ServiceNow - Nagios
  • ServiceNow - Nutanix
  • ServiceNow - Azure
  • ServiceNow - Amazon Cloudwatch
  • ServiceNow - Azure Monitor

Related Videos:

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Dynatrace VMware vRealize Operations integration

ServiceNow vRops integration

ServiceNow VMware vRealize Operations integration

Overview:

IT Service Management (ITSM) and IT Operations Management (ITOM) often coexist in large tech organizations. Although their goals are common, they’re not always in sync. In most cases, each team prefers using the applications they’re familiar with, and if these software tools are not connected, this can slow down communication.

ServiceNow is one of the leading ITSM solutions on the market, while VMware vRealize Operations (vROps) is a hugely popular Operations Management tool. Our agile, no-code integration between the two apps expands the functionalities of each one and helps you optimize communication between your teams. This means that they can exchange data easier than ever before, and be more efficient. Each team can continue using the application they prefer and be able to access the features of both.

Our agile, fully customizable, no-code integration platform allows for seamless end-to-end data exchange between ServiceNow and VMware vRealize Operations (vROps). Extract topology and events from ServiceNow and load them into vROps. Set up your integration, customize it and start using it straight away, or have our team set it up for you. Scale it up or down as needed, or add more integrations to your license: just let us know what you need.

Sync VMware vRealize Operations (vROps) and ServiceNow to make sure your teams can make progress fast. Thanks to ZigiOps, you get to streamline defect tracking and resolution, automate change requests, enhance root cause analysis, and get rid of information silos, starting today.

FREE TRIAL
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