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Connect New Relic and Micro Focus Operations Bridge in a few clicks, thanks to ZigiOps’ seamless no-code integration between the two software tools. With our pre-built workflows, you get an array of actions, conditions, and transformations for any use case and any challenge that your company faces—even the most complex ones. Synchronize your helpdesk and development teams and streamline communication, starting today.
Keeps your teams fully connected and synchronized
Helps you reduce response time and boost customer satisfaction
Minimizes the risk of errors
Helps you automate and simplify processes
Eliminates duplicate work and bottlenecks
The first part of the integration scenario is synchronizing APM topology discovered by New Relic (NR) agents with OBM, via Operations Connector. This topology will then become a part of the OBM RTSM structure and will be kept up-to-date based on a schedule (an update every week is the default setting).
ZigiOps collects alerts from New Relic every minute (i.e. on an “every minute” schedule) and reports them to OBM. The platform syncs all alert details, based on flexible data field mapping configurations. Alert details also include “related CI” information, so that the event will point to the correct RTSM CI in OBM, which was created from NR topology.
The integration platform collects APM metrics from NR on an “every minute” schedule and reports to Operations Connector. The OpsC OA database stores the metrics, which are then accessible in OBM via the “Performance perspective” for CIs reported from NR topology.
Application performance management (APM) and IT operations management (ITOM) often coexist in large companies. Even though high-level goals are common—ensuring continuous uptime and availability, and guaranteeing optimal performance—they’re not always well aligned. Communication is sometimes slow, as each team prefers using the software tools they’re most familiar with. And if the different applications aren’t synchronized, collaboration can suffer.
New Relic is a popular APM solution. Micro Focus Operations Bridge is a powerful ITOM application that many organizations use. If your company is using the two tools without integrating them, this means APM and ITOM aren’t well-aligned.
ZigiOps’ powerful integration between New Relic and OpsBridge extends the functionalities of both applications and helps you sync teams and departments effortlessly. Each team can continue using the app they prefer—and benefit from the capacities of both.
Our agile, fully customizable, no-code integration platform allows for seamless connectivity from New Relic to OpsBridge. Extract events, topology, and metrics from New Relic and load them into OBM. Deploy your integration and start using it in minutes, instead of developing an integration internally—which can be a very long and resource-intense process. Customize any part of the integration as you go, and scale it up or down as needed.
Connect APM and ITOM to make sure that your teams are working well together. Thanks to ZigiOps, you can optimize communication to get rid of bottlenecks and duplicated data, starting today.
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